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Knowledge Base

Frequently Asked Questions

Answers to common questions about Berita Sepak Bola.

01

Is Berita Sepak Bola licensed and regulated?

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Yes. Berita Sepak Bola holds a Curacao eGaming license (license number 1668/JAZ) which obliges the site to meet strict criteria for game fairness, financial integrity, and player protection. The license details are shown in the site footer, and you can verify its status on the official Curacao eGaming regulator website. Any disputes are handled through an independent Alternative Dispute Resolution (ADR) provider, giving you an extra layer of recourse.

02

How do I create an account and verify my identity on Berita Sepak Bola?

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To open an account, click the “Daftar” button on the homepage, fill in your email, username, and password, then agree to the terms. After registration you must complete identity verification by uploading a clear copy of a government‑issued ID and a recent utility bill; the process usually takes less than 24 hours. Once your documents are approved you can fund your account and start betting.

03

What payment methods can I use to deposit and withdraw on Berita Sepak Bola?

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Berita Sepak Bola accepts deposits via bank transfer (BCA, Mandiri, BNI, BRI), e‑wallets (GoPay, OVO, Dana, LinkAja), and cryptocurrencies (BTC, ETH, USDT) with a minimum deposit of Rp20,000. Withdrawals can be made to the same bank account or e‑wallet, and processing times range from a few minutes for e‑wallets to 1‑2 business days for bank transfers. There are no hidden fees on deposits, though a small processing fee may apply to certain crypto transactions.

04

How does the welcome bonus at Berita Sepak Bola work and what are the wagering requirements?

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New members receive a 100% welcome bonus up to Rp500,000 on their first deposit. The bonus is subject to a 5× rollover requirement, meaning you must place bets totaling five times the bonus amount before any winnings can be withdrawn. Only bets with odds of 1.50 or higher count toward the rollover, and you have 30 days from the deposit date to meet the condition.

05

What happens to my bets if a soccer match is postponed or canceled on Berita Sepak Bola?

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If a match is postponed before it starts, all bets on that market are void and the stake is refunded to your account. For matches that begin but are abandoned before the official full‑time whistle, the result is determined by the competition’s official ruling; if no official result is declared within 24 hours, the market is treated as void. In both cases you will receive an email notification and the funds will be returned automatically.

06

What tools does Berita Sepak Bola offer to help me gamble responsibly?

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Berita Sepak Bola provides several responsible‑gambling tools, including the ability to set daily, weekly, or monthly deposit limits, loss limits, and a reality‑check timer that reminds you of the time spent on the site. You can also self‑exclude for a chosen period (e.g., 7 days, 30 days, or longer) directly from your account settings. If you need further assistance, the customer‑support team can direct you to professional counselling services and local support groups.